The Grid AI
GDPR Compliance
Data Handling
The Grid states that API requests are routed to the lowest-cost qualifying provider/model, and its docs contemplate multiple suppliers plus possible future "regional privacy constraints," but no current primary-source documentation was found that guarantees EU-only processing or identifies EU processing regions.
The app states that all instruments have zero data retention. Separately, The Grid documents that it records usage/metering data for every inference call, including timestamp, token counts, unit/lot information, trade details, supplier information, and performance metrics; no retention duration for those records was found.
The Grid routes /chat/completions requests to the lowest-cost provider/model satisfying the instrument requirements, and records routing/metering data for auditing and billing.
Certifications & EU AI Act
No certifications disclosed.
Verification
- https://thegrid.ai/ ↗
- https://thegrid.ai/docs ↗
- https://app.thegrid.ai/ ↗
- https://thegrid.ai/docs/introduction/consumption-delivery-and-metering ↗
- https://thegrid.ai/docs/consumption-delivery-and-metering ↗
- https://thegrid.ai/docs/instruments-and-specifications ↗
- https://thegrid.ai/docs/instruments-and-specifications/evolution-of-specifications ↗
- https://www.linkedin.com/company/the-grid-ai ↗
Primary-source public compliance documentation appears very limited: no privacy policy, DPA/AVV, SCC statement, or public sub-processor list was found on the provider’s site or docs as of April 11, 2026. The strongest documented privacy-related claims are zero data retention for instruments plus detailed metering/routing records, and the product architecture indicates inference may be routed across competing suppliers rather than being confined to the EU.